What are the current standards for our Subscription model?
INTERNAL USE ONLY * Contract terms 2 or 3 years * IP Content/Programs 3, 5, or unlimited program options Client may not know exact program names at time of contracting and can select program content post contracting Can be sold either with option to bundle with ILT or sell as Accelerate™ async/standa…
When is an addendum or an amendment required?
INTERNAL USE ONLY * An addendum is required when a Service needs to be added to an existing SOW vs. creating a new separate SOW. * An amendment is required when a client is requesting something to be removed from a previously executed SOW. Many amendment requests may not be needed as most of Richardson’s Services …
What is a contract and how do I make a new one/edit an existing one?
INTERNAL USE ONLY 1. Contracts now have their own tab in the Tenant Dashboard. A contract dictates how many licenses each program gets and which courses the program gets access to. You have the ability to make a new contract or edit an existing contract from the Contracts tab. 2. To create a new contract, select th…
My SOW has bundled Services and licensing in it. How do I manage tracking this accurately?
INTERNAL USE ONLY Richardson does not have bundles as part of our standard and current models. If you see a bundle within a SOW, please contact [email protected] for direction.
How do I determine how licenses are tracked?
INTERNAL USE ONLY Tracking language in Richardson’s standard SOW template is listed under Section 5 (General Assumptions). Although there are rare exceptions, Richardson’s standard policy is: if Accelerate™ is included then licenses are tracked on participants registered in the Platform. If no Accelerate™ is include…
