Once in Program Admin view, and CES uploads a CSV of students, under the multiple students option, does a user have access to the course content at that point?
INTERNAL USE ONLY A user has course access after they are uploaded, assigned to a contract, and activated. If the user is uploaded through a CSV uploader, the person performing the upload will be prompted to assign all uploaded users to a contract/courses. If the upload is successful, the uploaded users will then have…
How do I use a CSV to create a cohort?
INTERNAL USE ONLY To create a cohort using a CSV follow these instructions: 1. Select "Upload Multiple" from the drop-down list instead of "New Cohort." 2. Create a CSV file in Excel that follows the guidelines shown here. In addition to creating cohorts, you can also use this CSV to upload new students or managers.…
I uploaded users via CSV, but not all of them were added to Richardson Accelerate. What should I do?
INTERNAL USE ONLY 1. If the student or instructor’s email is already attached to a Richardson Accelerate account, you won’t be able to add them via CSV (We only allow users to create one account per email address). Type their email into the search engine of the Tenant Dashboard to check for this. 2. You should also m…
Why did Richardson Accelerate reject my CSV?
INTERNAL USE ONLY 1. Make sure that your CSV follows all of the guidelines shown on the "Add Multiple" page in the Program Admin dashboard--passwords should be eight or more characters, you should be using the first three columns, and the email, name, and password headings should all be written in lowercase letters. …
