How do I view cohorts within one program?
INTERNAL USE ONLY 1. In the “Programs” tab, select a program. 2. On the program’s details page, there are tabs at the bottom of the page for “Cohorts," “Program Admin Users,” and "Contracts." Click on “Cohorts” to view all of the program’s cohorts.
How can I move a user from one program to another?
INTERNAL USE Note: This article demonstrates how to move an existing user from one program (i.e. Level 3, institution) to another. This has nothing to do with course enrollment. To enroll an existing user in a different course, add that user to a cohort that is using that course. 1. Any tenant admin can move a user…
How do I search or filter for a specific user or cohort?
INTERNAL USE ONLY 1. To search for specific users, go to the User Admin tab and click on the “Filters” button. This will allow you to search by the user's role, their program, etc. A text box next to this button allows you to search by keywords. 2. To search for a specific cohort, program, division, or client, y…
How do I use a CSV to create a cohort?
INTERNAL USE ONLY To create a cohort using a CSV follow these instructions: 1. Select "Upload Multiple" from the drop-down list instead of "New Cohort." 2. Create a CSV file in Excel that follows the guidelines shown here. In addition to creating cohorts, you can also use this CSV to upload new students or managers.…
How do I change features for an individual cohort?
INTERNAL USE ONLY 1. In the Cohorts tab of the Tenant Dashboard, choose a cohort. 2. On the cohort's details page, click on the "More" button and then select "Manage Features" from the drop-down list. 3. Use the toggles to turn individual features on and off for this cohort only. Please note that some features can…
How do I remove students or managers from a cohort?
INTERNAL USE ONLY 1. In the Program Admin dashboard, go to the Cohorts tab and click on the cohort you'd like to remove users from. 2. Below the cohort name, you'll see a pair of tabs for Students and Instructors. Each tab has a "Manage" button. To remove students, click on the "Manage" button under Students; to re…
How to edit and manage an existing cohort
INTERNAL USE ONLY 1. First, navigate to the Program Admin dashboard. In the Programs tab of the Tenant Dashboard, find the program you need to work on and click on its name. This should take you to the program’s details page. 2. Click on the grey “More” button and then select “Manage Cohorts” from the drop-down li…
Does a user have access to a course without being assigned to a cohort?
INTERNAL USE ONLY Yes, a user can have access to a course without being assigned to a cohort. A user’s course access is not dependent on whether or not they are in a cohort. A user’s course access is dependent on whether or not a contract has been assigned to that user. A user can be assigned a contract without being…
How do I create a new cohort?
INTERNAL USE ONLY 1. Open up the Program Admin dashboard. If you do not have access to the program you need to create a cohort for, impersonate a user who does have access. 2. Go to the Cohorts tab and click on the "New Cohort" button. If you're going to make one cohort at a time, select "New Cohort" from the drop-do…
