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Showing articles from program tag

How do I change features for an entire program?

INTERNAL USE ONLY 1. In the Programs tab, select a program. 2. On the program's details page, click on the "More" button and select "Manage Features" from the drop-down list. You'll then be able to toggle specific features on or off for this program only. Please note: There are some features that cannot be controll…

How do I assign a program admin to a program?

INTERNAL USE ONLY 1. If the user already exists, go to their details page in the Tenant Dashboard and click on the "Edit" button. 2. On the next page, scroll down to the "Program" field. Check the box next to Program Admin and make sure they're in the correct program, then click on the "Save" button. 3. If the u…

How do I create a new program admin or program supervisor?

INTERNAL USE ONLY 1. Go to the program you'd like to assign an admin to and click on the "New User" button. 2. On the next page, fill out all of the required information for the new user. At the bottom of the page, the program will be pre-selected; check the box next to Program Admin or Program Supervisor and then …

How do I view cohorts within one program?

INTERNAL USE ONLY 1. In the “Programs” tab, select a program. 2. On the program’s details page, there are tabs at the bottom of the page for “Cohorts," “Program Admin Users,” and "Contracts." Click on “Cohorts” to view all of the program’s cohorts.

How do I add a new program?

INTERNAL USE ONLY 1. Go to the Programs tab and click on the "New Program" button in the upper-right-hand corner. 2. Add the program's information on the next page and save the program. You also have the option to create a program admin user or a contract for this program.

When will the Study section show in the user dropdown?

INTERNAL USE ONLY If a user only has active access to a single program, then the program name will appear. If a user has access to more than one program then "Study" will appear. The last program a user accessed will be the program that opens up when selecting "Study." If you have access to multiple programs you wil…

How do I get to a client’s Program Admin dashboard from the Tenant dashboard?

INTERNAL USE ONLY 1. In the Programs tab of the Tenant Dashboard, find the program you need to work on and click on its name. This should take you to the program’s details page. 2. Click on the grey “More” button and then select “Manage Cohorts” from the drop-down list.

How do I adjust the number of licenses a program will receive?

INTERNAL USE ONLY 1. Open up the Tenant Dashboard and find the program you're working with in the Programs tab. Click on the program's name to go to its details page. 2. On this page, you'll see three tabs at the bottom: Cohorts, Program Admin Users, and Contracts. Click on the Contracts tab to see this program's con…

How do I add a contract to an existing program?

INTERNAL USE ONLY 1. In the Tenant Dashboard, go to the Programs tab. 2. Click on the name of the program you'd like to add a new license to. 3. On the program's details page, click on the "New Contract" button in the top right-hand corner. * Name: The name you'd like to give the contract * Program: The progr…

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