How do I give existing users access to additional courses/assign new contracts to existing users?
INTERNAL USE ONLY 1. If you haven't assigned the new course to a contract yet, create a new contract in the Contracts section of the Tenant Dashboard. Fill out the fields for the new contract and select the associated course(s) at the bottom. Please note that both students and managers will take up a seat. Contrac…
How do I run a signed contract report?
INTERNAL USE ONLY Sign into RAP (Richardson’s Account Portal) via RAP.Richardson.com using the Richardson Email address provided or FirstName.LastName with the Richardson password. Select the Phoenix Application followed by Order from the Landing Page. Reports Along the header bar, select Reports followed by the…
How do I determine the contract Effective Date and the length/term of that agreement?
INTERNAL USE ONLY The signature date on Richardson’s standard SOW template is entered into as of the last date of signature. As a use case, if Richardson executes on June 15, 2019 and the Client executes on June 14, 2019, the effective date of the SOW is June 15, 2019. Our MSA is stated in the first paragraph with…
What do I do if the contract terms don’t match with what I see in Phoenix Order?
INTERNAL USE ONLY If the contracting terms differ from what you see in PHX Order, please notify [email protected] with the PHX order number and share your feedback. Contracts will review and make any necessary adjustments as applicable.
