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I’m experiencing loading issues with my course on my desktop. What should I do?

1. Make sure you’re using BenchPrep on Safari, Google Chrome, Firefox, or Internet Explorer (versions 9 and above only). 2. If the problem persists, click on the person icon in the upper-right-hand corner. 3. Select “Help” from the drop-down list, and click the link provided under “A portion of my course is not l…

Do I ever need to save my progress?

No - everything saves automatically! You’re good to go. If you want to double check that your progress has saved, you can check the sync indicator in the header of your course. If the sync indicator displays a green checkmark, everything has saved. If you see a red exclamation point, some progress hasn't synced ye…

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